Your Privacy is Important to Us
Alarmtech Security Systems Inc. is committed to respecting the confidentiality of our customers’ information. ‘Information’ as used herein refers to any information about an identifiable individual and may include information such as name, address, telephone numbers, fax numbers, email addresses and credit card/bank account number for billing or payment purposes. Generally we do not collect information pertaining to age, gender, other personal, health or medical information. We have appointed a management person to serve as the privacy act compliance officer.
We will ask for and retain information necessary for the performance of our duties. We frequently receive requests for information about services we are providing for our customers. We regard all dealings between our customers and ourselves as confidential information. We can only provide information to third parties, such as your insurer, when we receive your written authorization bearing your signature or via your email account.
We limit employee access to customer information on a need to know basis in a manner that allows us to perform our duties to our customers. Employees must follow policies and procedures when dealing with customer information. Failure to do so will result in disciplinary action.
The Privacy Act states that you have the right to access your personal information and request changes to incorrect information. There is no charge to view your information. We will make requested changes to your information; however reasonable costs may be assessed to you for any direct costs such as photocopying or postage where applicable.
We will keep your personal information only for as long as it is necessary. When we destroy personal information we will use safeguards to prevent unauthorized access during the destruction process.