We understand that our customers are faced with a variety of choices today and that if we do not serve their needs, someone else will. That is why we place the needs of our customers at the forefront of every decision we make and action we take. We are empathetic, friendly, respectful, caring and always courteous in our dealings with our customers.
We work very hard to live up to all of our promises by delivering fair, open and honest communication and we will make it right when we, on the rare occasion, fall short.
Alarmtech was founded in 1985 with the vision to be the finest independent provider of electronics detection system for residential and commercial accounts.
We strongly believe that no two customers are alike and that each client deserves a personalized solution based on their unique requirements. We utilize a consultative approach to gain a clear understanding of the clients needs and educate them, working as educated partners, on the best solutions to address those needs.
We partner with market leaders in security technology and continually train our technical and service teams to ensure our clients get the highest quality security solution available in the market place.
Alarmtech employs best practices for installation and device selection. Like many industries, there is superior and inferior equipment available, and superior and inferior installation practices. Low cost can reflect hidden terms or low standards when it comes to quality, service and installation.
We take the time to discuss your concerns, lifestyle, budget and needs before issuing you with a written quote. You will feel confident in your choices after a thoughtful, personalized consultation process.
Alarmtech is an award-winning company that proudly serves London Ontario and the surrounding area. Alarmtech is proud to be a multi-year winner of the Consumer Choice award and a multi-year winner of the Best of London award.
Meet our team of professionals, committed to providing the best customer service for our current and future clients.
Bob (Robert) Hoevenaars is a graduate of UWO electrical engineering. A London native, Bob founded Alarmtech with the vision to combine the best equipment available with the best installation practices for superior results. Over 35 years, the advances in electronic detection devices have been amazing and Alarmtech has always been ahead of its time. Bob’s enduring commitment to customer satisfaction is the secret to Alarmtech’s success!
We train our technical staff-through CANASA (Canadian Security Association) and provide ongoing training through suppliers and courses. Our team represents years of-experience in a broad range of security systems including Verex, Honeywell, Resideo, HAI, DSC, ICT and Napco. Our team has far reaching talents including CCTV, networking, access control, structured cable and whole home audio design/implementation.
Alarmtech’s brand has always been to educate sales consultants regarding equipment features and functions as well as statistics and procedures. In our unregulated industry, it’s very important that the consumer takes the time to evaluate, compare and ask questions. Alarmtech provides free, no-obligation on-site sales consultations and provides a written quote. Alarmtech’s consultants are proud to sell the best equipment in the industry through an independent company that stands behind its installations with ongoing support and assistance.
Our office staff is available to answer questions about signal history, call lists, payment options and more! We answer our phones live during the day and route them to the monitoring station after hours so you can always talk to someone about your system! 24 hours emergency service is available upon request.
As a growing business, Alarmtech is often looking to expand our sales and installation teams. Both positions require an affinity for technology and a desire to interact with people. Alarmtech quotes our installations through a consultative process; striving to match needs/wants with budget and lifestyle. Sales consultants provide solutions through consultation, written quotes and professional interactions.
Technicians deliver the quoted solution using best practices and clear communication. The office staff handles all ongoing updates and customer support. Technicians will be trained through the CANASA (Canadian Security Association) ATC course, will apprentice under one of our senior team members. Therefore, technicians need to come to Alarmtech with some experience or education in electronics, construction, cabling or installations as well as a desire to learn coupled with self-motivation.
Consultants will learn through product knowledge and mentorship by senior staff. Successful candidates will have some experience and interest in electronic products and be willing to learn how the systems work beyond a paper quoting tool. Proficiency in media tools will be essential to succeeding in our on-line connected business and industry type.
Please Contact firstname.lastname@example.org to submit a resume.