High levels of professionalism

I just wanted to take the time to thank you for being so helpful during the recent purchase of my home security system. I would also like to thank John and Craig, the two installation technicians, for their high levels of professionalism.

Your “no high-pressure” sales technique was certainly refreshing and very much appreciated.

Also, I appreciated the fact that you were willing to take extra time to customize the home security system in order to meet my specific needs. I must say that I was also very impressed with your high levels of professionalism and product knowledge.

Please do not hesitate to show this letter to future potential customers, should they ask you for references. I will certainly continue to recommend you to my family, friends, and colleagues that may be interested in purchasing such a system. Thanks again for your outstanding service!

Sincerely

Deborah L. Fenlon